Patient Reviews
Southside Dental Cares is rated 4.5 stars on Google by patients in Petersburg and the surrounding area. The reviews below are the words of our own patients, published on our site with their permission; the Google rating and its reviews are collected independently by Google and can be read there in full.
We would rather you judge us by what patients say than by what we say about ourselves. Two things are worth knowing about how we handle reviews: we ask every patient, not only the happy ones, and we never offer anything in return for a review. What you read is what people chose to write.
Our Google rating
Google reviews are written by patients on Google’s own platform, where we cannot edit or filter them. The current average is 4.5 out of 5. You can read every review, including any critical ones, on our Google listing:
What patients have said
“The staff is incredibly friendly and professional. They made me feel comfortable from the moment I walked in. Highly recommend!”
— Emily Roberts
“I’ve never had such a smooth dental experience. Everything was explained clearly, and the care was excellent.”
— Michael Brown
“Great experience for the whole family. My kids actually enjoy coming here, which says a lot!”
— Olivia Davis
“Clean, modern office with an amazing team. The dentist took the time to answer all my questions.”
— Michael D.
“Fast, gentle, and professional. I came in for an emergency and was treated right away. Truly grateful.”
— Linda K.
What the reviews tend to mention
Reading them together, a few themes come up again and again, and they are the things we work hardest on:
- Being told what is happening. Patients mention that treatment was explained before it started and questions were answered without being rushed. That is deliberate — see how we approach a first visit.
- Nervous patients feeling looked after. Several reviews come from people who had put off dentistry for years. Our sedation dentistry page explains the options for anyone in that position.
- Children who do not mind coming. That comes from short, unhurried first visits and letting a child set the pace — see pediatric dentistry.
- Being seen quickly when it hurts. We keep room for urgent cases; our emergency dentistry page explains what to do first.
Been a patient? Tell others what it was like
An honest Google review is the single most useful thing a patient can do for us, because it is how other families in Petersburg, Colonial Heights and Hopewell decide who to trust. It takes about a minute, and critical feedback is as welcome as praise — it is how we improve.
If something about your visit was not right, we would rather hear it directly: call (804) 732-8557 and ask for the practice manager, or write to us. We look into every concern.
A note on privacy
We reply to public reviews, but we never confirm in public that any individual is a patient or discuss their treatment — health privacy law rightly prevents it. If you leave a review and we respond briefly and generally, that is why.
Frequently Asked Questions
Q: Are these reviews genuine?
A: Yes. The quotes on this page are from our own patients and are published with their permission. The Google rating is collected independently by Google on its own platform, where we cannot edit or remove reviews, and every one of them can be read there in full.
Q: Do you ask only satisfied patients for reviews?
A: No. We ask every patient after a visit, and we never offer discounts or gifts in return — both would break Google’s rules and would make the rating meaningless. Critical reviews stay up and get a reply.
Q: How do I leave a review?
A: Use the Google button on this page, or search for Southside Dental Cares on Google Maps and choose “Write a review”. It takes about a minute. If you received a text or email from us after your visit, the link in it goes to the same place.
Q: I had a problem. Should I write a review or call?
A: Both are fine, but calling gets it fixed faster. Ring (804) 732-8557 and ask for the practice manager, or write to us through the contact page. We look into every concern, and privacy law means we can discuss the details with you directly but not in a public reply.
New here?
Our new patients page explains what to bring and what happens at a first visit, and the Dr. Sean Sayyar page covers his training and credentials. Call (804) 732-8557 or request an appointment.